* Commended Airtel Malawi for its continued investment in network infrastructure, digital services, and customer‑centric innovations that are helping to bridge the digital divide
By Duncan Mlanjira
Airtel Malawi Plc today hosted newly-appointed Board of the Malawi Communications Regulatory Authority (MACRA) at its Head Office in Lilongwe as part of the regulator’s ongoing familiarisation programme with licensed telecommunications operators.
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The tour provided an opportunity for the new Board to gain deeper insight into Airtel Malawi’s operations, achievements, challenges, strategic priorities, and continued investments in Malawi’s digital ecosystem.
The interface meetings covered key areas including network expansion, digital innovation, customer experience, and regulatory collaboration.
Speaking during the engagement, Airtel Malawi Managing Director, Aashish Duttreaffirmed the company’s commitment to working closely with the regulator to advance Malawi’s digital transformation agenda.
“We value the strong and collaborative relationship we share with MACRA,” he said. “As partners in Malawi’s digital journey, we remain committed to investing in innovative technologies, expanding connectivity, and supporting the MW2063 vision of a digitally inclusive and empowered nation.”
Airtel Malawi’s leadership thus emphasised that the company’s ongoing investments — particularly in 5G expansion, rural network coverage, and digital service enhancements — are aligned with national priorities under MW2063, particularly in promoting digital inclusion and connectivity, supporting economic productivity, and enabling access to essential digital services for all Malawians.
“Airtel Malawi remains committed to strengthening its partnership with MACRA and contributing meaningfully to the growth of Malawi’s digital and connectivity landscape.”
On its part, the MACRA Board commended Airtel Malawi for its continued investment in network infrastructure, digital services, and customer‑centric innovations that are helping to bridge the digital divide.
The Board also highlighted the importance of sustained collaboration between regulators and operators in ensuring a safe, competitive, and forward‑looking communications sector.
As Malawi’s leading mobile service provider, Airtel maintains “it is more than a network, but a bridge to connect lives, empower dreams, and drivers of progress”.
“We deliver seamless Voice Over LTE (VOLTE), 5G/4G/LTE, 3G, and 2G wireless networks, alongside high-speed fixed broadband.
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“Since 2010, we have been committed to innovation and inclusion, ensuring that every Malawian stays connected to opportunities, loved ones, and a brighter future.
“As part of Airtel Africa’s footprint in 14 countries, our mission remains clear: to empower communities and make digital accessibility a reality.”
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