Airtel Malawi maintains transaction fees for failed money transfers are also reversed to customers as CAMA accuses the company of ‘theft’
* It is extremely difficult to understand or appreciate why Airtel decided to be holding money for 24 hours—CAMA * Airtel Money refund process for failed transactions to third party partners happens either automatically instantaneously—Airtel * Or manually, at most 48 hours, unless there is an exceptional issue * Erroneously sent funds to a wrong number are refund or reversed to the customer without convenience fee By Duncan Mlanjira Airtel Malawi Plc has clarified that Airtel Money refund process…









