CEO Michel Herbert
* Profit after tax for the year ending December 31, 2025 is expected to be between K20.915 billion and K22.879 billion, representing an increase of 108% to 128%
* 2025 marks a clear turnaround for TNM. Our improved service quality attracted more customers, which in turn strengthened our financial performance
* This did not happen by chance. It is a result of our people’s disciplined and consistent effort—CEO Michel Herbert
By Victor Singano Jnr.
The country’s leading mobile network providers, Telekom Networks Malawi (TNM) Plc, closed 2025 on a high note, having delivered record financial performance and customer growth, whose profit after tax for the year ending December 31, 2025 is expected to be between K20.915 billion and K22.879 billion, representing an increase of 108% to 128% — compared to K10.053 billion record in 2024.
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The remarkable achievement has prompted the company’s management to give its staff an opportunity to get up to 3 months’ salary bonus plus a 20% salary increase, effective January 2026.
A statement released by the company’s Board indicates that it considered providing the bonuses and salary increase in attributing to the strong performance achieved due to the dedication of its employees across all business units.
TNM Chief Executive Officer (CEO), Michel Herbert is quoted as saying the continued investment in the network, combined with the commitment of staff, has led to noticeable improvements in services reliability and excellent customer experience nationwide.
“2025 marks a clear turnaround for TNM,” he said. “Our improved service quality attracted more customers, which in turn strengthened our financial performance.
“This did not happen by chance — it is a result of our people’s disciplined and consistent effort. I am proud to celebrate this achievement with the team that made it possible,” said the CEO.
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To ease financial pressures during the season, TNM management introduced an optional loan waiver scheme covering December and January, an initiative that aims to support employees with school fees, farming costs, and other seasonal expenses.
Human Resources & Administration Director, Dalitso Nkunika emphasised the company’s commitment to support its people: “We believe in recognising performance and supporting our people.
“The bonus payment and salary increment will help address real needs and reflect our commitment to fairness and the long-term wellbeing of our staff,” said Nkunika, adding that the salary adjustment will be performance based to ensure that exceptional individuals effort and their impact on the business are fairly rewarded.
Meanwhile, one third of the amount was paid in December 2025 as a well-deserved year-end reward while the remaining two thirds will be paid in March after finalising audit of the annual financial statements.
The company’s strong performance is already evident. Over the year, millions of Malawians joined or returned to the TNM network, with many also adopting TNM Mpamba for reliable and innovative digital services.
This customer support positioned TNM as the fastest growing mobile network in Malawi and contributed to significant turnover in both revenue and profitability of the business.
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