

Congestion at DRTSS, which is mostly order of the day
* As the MalTIS at the DRTSS which developed a technical error on January 6, 2025 has been restored and is now functioning
* But in the course of repair it was noted that transactions that were processed between December 4 and January 3 need verifications
By Duncan Mlanjira
The Malawi Traffic Information System (MalTIS) at the Directorate of Road Traffic & Safety Services (DRTSS), which developed a technical error on January 6, 2025 — rendering the DRTSS and its agencies to fail provide all services that are processed through the system — has been restored and is now functioning.

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But in the course of repair it was noted that transactions that were processed between December 4, 2024 to January 3, 2025 need verifications, announced Secretary for Transport & Public Works David Mzandu in a statement.
The Ministry of Transport & Public works is thus asking motorists who transacted between the said period to revisit any DRTSS convenient to them or vehicle inspection stations for the verification process.

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The transactions include:
1. Entity Enrollment — registration of Traffic Register Card (TRN); and registration of Body of Persons (registration of companies)
2. Motor Vehicle Administration — new vehicle registration; change of title holder and/or ownership; change of vehicle particulars; number plate allocation; and vehicle inspection for certificate of fitness (COF)
3. Driver Administration — renewal of driver’s licence; conversion of foreign driver’s licence; and conversion of Malawi military driver’s licence
4. Operator Administration — operator registration.
The government technological service, MalTIS, has been riddled with controversy for years now between the Ministry and the system supplier, South African company, Fischer Consultants in association with a Malawian firm, MOVESA.
The contract to build the system was awarded way back with an agreement to hand over to Malawi Government in 2017 upon its completion — but over seven years after the agreed initial handover, the consultant is still clinging on to the sensitive system.

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