Category: Law Enforcement

* The proposed fees would enable Malawi Communications Regulatory Authority (MACRA) to effectively monitor and enforce compliance * While ensuring that personal information belonging to Malawians is adequately protected By Maggie Msongole, Malawi News Agency (MANA) Business entities that collect and process personal data will be required to pay annual registration fees with Malawi Communications Regulatory Authority (MACRA). At a consultation meeting with stakeholders on the proposed registration fees in Mzuzu City on Friday, MACRA Head of Data Protection,…

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* The two mobile network operators breached legal requirements by implementing approved tariff adjustments before providing customers with the required seven-day public notice * In response to concerns raised by Consumer Association of Malawi, which faulted MACRA for approving tariff increase on internet bundle indicating that the Law was not followed By Tarcizio Mondwe, Malawi News Agency (MANA) Malawi Communications Regulatory Authority has ordered Airtel Malawi Plc and Telekom Networks Malawi (TNM) Plc to reverse the revised telecommunications tariffs,…

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* The Communication Act, 2016 protects consumers from introducing tariff increases without providing justification * And giving consumers a period of not less than seven days before effecting any tariff adjustments * These new tariff adjustments are also being introduced at a time when consumers are experiencing poor quality service from the two mobile network operators * And at a time when Government has just introduced a lot of taxes on mobile money transactions—writes CAMA to MACRA Director General…

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* Malawi is a constitutional democracy, not a police state. The exercise of fundamental freedoms cannot be subjected to the unfettered discretion of any public authority * The role of the Malawi Police Service is to uphold the Constitution by protecting both public order and the constitutional rights of citizens By Duncan Mlanjira The Human Rights Defenders Coalition (HRDC) has responded to the statement issued by the Malawi Police Service cautioning against the planned “peaceful demonstrations and Karonga–Chiweta M1…

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* Following increased cases of missing parcels as MACRA registers 120 complaints against courier companies since January 2023 By Alinafe Jonas, Malawi News Agency (MANA) Malawi Communication Regulatory Authority (MACRA) is urging the public to report poor service delivery by courier and postal companies following increased cases of missing parcels —as MACRA has registered 120 complaints since January 2023. In an interview on Wednesday, MACRA spokesperson, Clara Ngwira consumers are required to lodge a complaint with MACRA, which engages…

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