CFTC’s leading complaints relate to traders not honouring guarantees & warranties and exclusion of liability
* Traders must provide for guarantees and warranties of, at least, six months on all long term consumer products * According to the Competition and Fair Trading Act and the Consumer Protection Act By Duncan Mlanjira Competition and Fair Trading Commission (CFTC) has disclosed that 10% of the annual total complaints which it receives, which is about 40 complaints per year, relating to not honouring guarantees & warranties and exclusion of liability. CFTC public relations officer, Innocent Helema, says…









