YONECO Orients Council Officers on Complaints, Feedback Mechanisms

Youth Net and Counseling Organization (YONECO) says complaints and feedback mechanisms (CFMs) are vital in promoting accountability among the country’s populations during implementation of relief services. CFMs are strategies used to promote accountability among populations affected by different kinds of disasters in order to empower them so that they are able to report on anything they are not happy with during relief services. Speaking Friday during orientation of Lilongwe District Council officers on complaints and feedback mechanisms, YONECO IT…

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